Thank you for your feedback, Stephen. We appreciate you taking the time to share your experience with our Wilkinson Ginger Ale product. At Japanese Taste, we strive to provide authentic and high-quality products that meet our customers' expectations.
We understand your concern regarding the potential difference between the product you received and the Wilkinson Dry Ginger Ale you enjoyed during your visit to Japan. Please rest assured that all of our products are original. That said, we would be grateful if you could share the photo of the bottle you received, as it will help us investigate the matter further.
Customer satisfaction is our top priority, and we take feedback like yours seriously. Your review will help us ensure that our product descriptions and offerings are accurate and consistent with what our customers expect. We will thoroughly review this case and take appropriate measures to address any discrepancies.
Thank you again for your valuable feedback. We look forward to resolving this issue and continuing to provide you with exceptional products and service.
Best Regards,
Japanese Taste